How Can Reporters and Communications Professionals Work Together to Create Public Trust?

Is there an opportunity for journalists and communications professionals to work together to build trust with their audiences?

Curious Public Executive Consultant in Leadership Strategy and Media Training Jeff Keay recaps the key insights we heard from veteran communicators in our latest episode of Comms In Question.


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Civic Journalism, the Shrinking Media and Battling Sexism: A conversation with Anne Marie Aikins

Anne Marie Aikins, a seasoned media relations expert known for her “no spin” approach, shares insights from her decades-long career handling tough questions and shaping public narratives. Senior Writer, Shannon Currie sits down with Anne Marie to discuss the importance of media training, the evolving media landscape, and her advice for women navigating challenges and sexism in the industry.


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Communications: Creative, contradictory and human

One of Canada's leading communications experts, Lloyd Rang, challenges the notion that effective communications should be limited to a single feeling or idea. He explains why generative AI struggles to produce content that feels genuinely human and offers insights on how communicators can stand out by embracing the complexity of emotions and conflicting ideas in their work. Discover how to create more authentic and impactful content by acknowledging the rich paradoxes of human nature.


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5 Tips to Deliver a Successful Public Apology

Issues management and crisis comms are key components for every organization, but are you doing it right? We’ve all been on the receiving end of excuses or apologies that felt disingenuous: I’m sorry if you feel bad. They don’t help. And they can even make things worse. Media maven and crisis comms expert Anne Marie Aikins shares five tips she offers every client needing to deliver a successful public apology.


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