5 Tips to Deliver a Successful Public Apology
Issues management and crisis comms are key components for every organization, but are you doing it right? We’ve all been on the receiving end of excuses or apologies that felt disingenuous: I’m sorry if you feel bad. They don’t help. And they can even make things worse. Media maven and crisis comms expert Anne Marie Aikins shares five tips she offers every client needing to deliver a successful public apology.
“Received and Understood”: Building trust in your internal communications
“Received and understood” became a catchphrase of the day in our most recent episode of Comms In Question: How internal comms can drive external results. Shanon Curries captures the key insights panelists shared when it comes to a successful internal communications strategy.
AI and the Value of Creativity: A conversation with Jordan Ray
Jordan’s career in Communications has spanned over a decade, working with some of the best and brightest in the public and private sector. He was an early adopter of ChatGPT and other AI tools. So I spoke to him about his curiosity about AI, how he turned that into a training course for Communications professionals, and where he predicts the industry is moving.
Summer Music Society Named Curious Public’s 2023/24 UPLIFT Recipient
Toronto, Ontario, February 22, 2024 – Curious Public, a leading public affairs firm in the GTHA, announced its partnership with Summer Music Society, a volunteer music education and events program in Port Elgin which will receive pro bono communications and marketing services as part of the firm’s commitment to giving back to the community.