The Missing Middle is in Your Head: 3 life hacks for stressed comms people
In a world of extremes, it can be hard to find your balance. From erratic weather, to polarized opinions, we're caught in a whirlwind that leaves us either overwhelmed or shut down. The middle is missing. In weather, housing, politics, and most importantly, within ourselves. That's why there's another "middle" you should know about: the Window of Tolerance. A psychological sweet spot where stress is manageable, creativity flows, and connections thrive. For stressed communications professionals, operating outside this window is all too common, leading to burnout and disconnection. Join Kristen Gross, Sr. Writer and Consultant at Curious Public as she explores three practices to help navigate the turbulent waters of modern life by rediscovering the power of resilience.
5 Tips to Deliver a Successful Public Apology
Issues management and crisis comms are key components for every organization, but are you doing it right? We’ve all been on the receiving end of excuses or apologies that felt disingenuous: I’m sorry if you feel bad. They don’t help. And they can even make things worse. Media maven and crisis comms expert Anne Marie Aikins shares five tips she offers every client needing to deliver a successful public apology.
“Received and Understood”: Building trust in your internal communications
“Received and understood” became a catchphrase of the day in our most recent episode of Comms In Question: How internal comms can drive external results. Shanon Curries captures the key insights panelists shared when it comes to a successful internal communications strategy.
AI and the Value of Creativity: A conversation with Jordan Ray
Jordan’s career in Communications has spanned over a decade, working with some of the best and brightest in the public and private sector. He was an early adopter of ChatGPT and other AI tools. So I spoke to him about his curiosity about AI, how he turned that into a training course for Communications professionals, and where he predicts the industry is moving.