Kindness is Fierceness: Earning brand trust by being true
There’s nothing soft about kindness. In fact, it’s the opposite of being “nice.” Kindness speaks hard truths, defends values, and earns trust—something today’s brands can’t fake, fabricate, or focus group. In a world where audiences are watching what you do, not just what you say, being kind—and not just liked—is the only real strategy for long-term credibility. So, is your brand being kind, or just nice?
How to Answer Any Media Question: Empathy, Action, Outcome
Most media interviews happen under pressure—when something’s gone wrong and the spotlight’s on you. In that moment, how you speak matters just as much as what you say. Lloyd Rang, one of Canada's leading communications and crisis management experts shares a simple framework to help leaders show empathy, take action, and sound like actual humans.
Like a Wedding Every Day: What you can learn from election campaigns
Planning a political campaign is like planning a wedding—every single day, for a month straight. And the whole country is invited. The stakes are high, the teams are big, and there's no room for error. From storytelling to timing, Jordan Ray shares what elections can teach us about communicating with impact.
Lessons for Leadership: Advice from our “trade war trenches” experts
When crisis hits, character shows. In this Canada-U.S. trade war conversation, Brian Topp, Tim Hudak, and Kathleen Wynne reveal the comms playbook leaders need now. Lloyd Rang guides our Comms In Question webinar expert panel through a conversation that breaks down how to lead with clarity, earn trust fast, and out-communicate the chaos–before it defines you.