Fix You: Anatomy of a public apology that never happened
A viral Coldplay concert kiss cam, a fake apology, and deafening silence from a tech billionaire have turned a personal lapse into a corporate crisis. Here’s what every leader should know about the art of owning mistakes.
When One Door Closes: What Canada’s “hinge moment” means for your organization
Prime Minister Carney calls this Canada’s “hinge moment.” But what does that really mean for leaders and communicators? In our latest Comms in Question episode, Steve Paikin moderates a sharp, candid conversation with global experts about the path forward—and why building trust, leading with empathy, and staying flexible will shape your organization's success on the world stage.
Rethinking Earned Media in 2025
You nailed the campaign. Killer release, strong quotes, slick digital…and still no media bites? It’s not you—it’s your 2020 playbook. Media maven Anne Marie Aikins breaks down how to modernize your earned media game and actually get noticed in 2025.
Pierre Poilievre, Schrödinger’s Coffee, and Credibility
Did Pierre Poilievre sip from an empty coffee cup in his most recent video? The internet can’t stop debating it—and that’s exactly the problem. When your prop becomes the story, your message doesn’t stand a chance. In today’s hyper-scrutinized media environment, even a seemingly harmless detail can snowball into a full-blown credibility issue. What does coffeegate reveal about authenticity, distraction, and the risks of playing to the crowd?