What The West Wing Can Teach Us About Business
In politics, issues move fast. You can come back from lunch (that is, if you can get away from your desk) and find out a cabinet minister has resigned, there’s been a shooting and somehow the world has changed.
Is Video Conferencing Putting Your Reputation on the Line?
Whenever a new technology becomes widespread, it takes a while for the social rules to catch up. The same is true for Zoom and other video conferencing tools.
Sometimes, Being Good Means Saying Nothing
In a recent article in the Wall Street Journal, I argued that a lot of businesses are communicating the wrong way during the COVID-19 crisis. Frankly, just because I gave you my email when I bought a product from you in 2012, that doesn’t mean I want to hear from you now.
Our Best Advice on Surviving (Thriving) when Working From Home
Unless your job requires you to physically touch someone (a doctor, a dentist, a competitive Ukrainian folk dancer) or manipulate or build something (a bricklayer, an aircraft landing-gear maker, a bobble-head-doll assembler) or you’re in precarious work like retail or the service sector, you probably could have been working from home decades ago.